![]() Follow the steps below to start using Teamworks again! My final thank you is to you Norma for making this all happen, for always answering my emails and my questions, I really hope we didn't give you such a hard time, you were so helpful and amazing at your job! Thank you again for making our wedding day so special.In the event you forget your password or username, you can reset your password and send a username reminder from your mobile device. Also, it's great for guests because it was so close to transit. Also the location is wonderful, we took pictures at the pier and it was great that it was so close to the hotel, no need to go anywhere far as it was beautiful there. Aside from the ballroom the hotel itself is a great place to stay, the staff at the front desk were so helpful and always made sure we got everything we needed for the wedding day and for setting up. I would recommend this venue to everyone who may be looking for a wedding venue. I would love to do that reception all over again, it was so much fun and the Pinnacle ballroom is a beautiful room to have such an amazing event. The food was absolutely delicious and every guest I had a chance to ask about their food said it was very very good! I noticed that the staff was great at making sure plates and empty drinks were cleared right away. They always made sure that with us being at our sweetheart table that we were comfortable and always made sure we were doing okay, always asked how are food was and made sure we had something to drink. They were fast at delivering each plate and the timing was perfect. Hello Norma! The wedding reception was amazing, the staff was super attentive and very friendly. ![]() If this is within your budget and you’re able to splurge for a venue, I highly recommend this. After our wedding, we went to our room and we had complimentary champagne, chocolate dipped strawberries and monogrammed robes. We had gotten the Ruby Buffet option with all inclusive drinks and late night snack. When our wedding finally happened - I was not disappointed - our food, drinks and everything was so, so good. Although we had chosen a buffet option, the coordinator let us try out the food at the hotel restaurant just so we could know what the quality of the food tasted like. Talia was the coordinator for the weddings and she accommodated us in terms of payment, etc. They gave me a discount code to distribute to my guests which gave the hotel rooms a cheaper price for them. on the same day as a wedding so that gives you lots of time to set up for any decorations, etc. What I really liked about this venue compared to the other venues was the guarantee that the entire day was dedicated to our wedding - they don’t book any meetings etc. I couldn’t have asked for a better venue - waterfront view, mountain view, attractions nearby, everything! My guests talked about the ease of getting around since the Lonsdale Quay was right there and they could easily hop onto the SeaBus to go downtown. They had many different packages that would cater to your budget and needs. What an AMAZING venue! This was the second thing I booked because I wanted to book the venue first before I booked any other vendor. Laura and the Pinnacle Hotel at the Pier Wedding team Thank you for your review we appreciate your time, and wish you all the best for 2023. Our team will always aim to be a helping hand, and a guide through the wedding planning journey, and keep clear and quick communication open in order for all parties to be on the same page. Our Wedding and Events team has now returned to full strength, as we did have staff away on leave during your time with us. We strive to provide a positive and professional experience for all our clients, and that you did not feel this was what you received is something we do take seriously. We would like to express our apologies at your frustrations in regards to your experience working with Pinnacle at the Pier. ![]() We apologize for the delay in response to your review we know how utterly important it is to make sure that all responses from our clients and heard, and opinions recognized. Thank you for your comments and your thoughts in regards to your experience with us. ![]()
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